Declaration on accessibility
P.Rihl & A. Eisel GbR endeavors to make the Zentauron online store at www.zentauron.de as accessible as possible.
Our aim is to offer all customers the simplest, most comprehensible and secure access to our products, information and ordering options.
This declaration on accessibility applies to the Zentauron online store at
Legal basis
We are guided by the requirements of the Barrierefreiheitsstärkungsgesetz, the Ordinance to the Barrierefreiheitsstärkungsgesetz and recognized technical standards for accessible web content.
The requirements for services in electronic commerce are particularly relevant for online stores. These include product information, ordering functions, customer accounts, security functions and payment functions.
Accessibility status
The assessment of accessibility is currently based on an internal self-assessment and an initial review of publicly accessible store areas. A complete external accessibility audit is not currently available.
According to the current status, the Zentauron online store is partially compatible with the requirements.
We are aware that individual content and functions can still be improved. These areas will be checked and improved step by step as part of the technical development and editorial maintenance of the store.
Areas that are still being improved
After an initial internal review, the following areas in particular may still have limitations:
Product overviews and product cards
In the product overviews, individual product cards, preview functions, wish list functions or image links may not yet be optimally prepared for use with a keyboard or assistive technologies in all cases.
Planned improvement:
We are gradually reviewing these areas and improving the labeling and usability of the individual elements.
Alternative:
If you have any questions about a product, please feel free to contact us by phone or e-mail.
Symbols and operating elements
Individual icons and controls, for example for search, shopping cart, navigation, preview or wish list, can be further improved.
Planned improvement:
We are working on labeling these elements more clearly and further improving their use with assistive technologies.
Product images and image galleries
Many product images already have alternative texts. However, the descriptions can still be improved for individual image variants or very similar product images.
Planned improvement:
We are gradually reviewing the alternative texts for relevant product images and adapting them where necessary.
Forms, customer account and ordering process
Login, customer account, shopping cart, product selection and checkout will be further reviewed. Individual form fields, selection fields or notes may still have limitations when used with a keyboard, screen reader or other assistive technologies.
Planned improvement:
We continue to check forms, shopping cart and order process as part of the technical store maintenance and improve these areas step by step.
Alternative:
If you have any difficulties placing an order, you can contact us by phone or email. We will be happy to assist you.
PDF files and documents
Individual PDF files, for example maintenance instructions or forms, may not yet be fully accessible.
Planned improvement:
New or revised documents should be created as accessible as possible in future. Existing documents will be checked when they are updated and adapted if necessary.
Alternative:
If you require information from a document in a different form, please contact us. If possible, we will provide you with the information in a suitable form.
External services
Individual integrated services, in particular payment and shipping functions, are partly beyond our direct technical control.
Planned improvement:
We endeavor to use solutions with as few barriers as possible and to provide alternatives where possible.
What we are doing to improve
We are constantly working to improve the accessibility of the Zentauron online store. In doing so, we pay particular attention to
- a clear and understandable page structure,
- texts that are easy to read,
- sufficient contrast,
- comprehensible navigation,
- comprehensible product information,
- meaningful alternative texts for product images,
- easy-to-use forms,
- visible orientation when using the keyboard,
- improvements to the customer account, shopping cart and ordering process,
- good usability on different end devices.
Report barriers: Contact us
If you notice any barriers in the Zentauron online store or if you have difficulties using individual content or functions, please contact us.
Zentauron - P.Rihl & A. Eisel GbR
Otto-Hahn-Strasse 41
32108 Bad Salzuflen
Bad Salzuflen, Germany
Phone: 05222 3689382
E-mail: kontakt@zentauron.de
Please describe as precisely as possible on which page or with which function the barrier occurred. It is also helpful to provide details of the device, browser and, if applicable, the assistive technology used.
Market surveillance and other options
If you believe that our online store does not meet the accessibility requirements, you can first contact us directly.
Consumers can also contact the market surveillance body of the federal states for the accessibility of products and services.
MLBF - Market Surveillance Body of the Federal States for the Accessibility of Products and Services
Carl-Miller-Straße 6
39112 Magdeburg
Telephone: +49 391 289 230 23
E-mail: kontakt@mlbf-barrierefrei.de
Creation and updating of this declaration
This declaration was created on June 15, 2026
Last update: June 15, 2026
This declaration is regularly reviewed and adapted in the event of technical or content changes to the Zentauron online store.